Below you’ll find detailed info on how to use register and pay for HMA Pro VPN. Once you’ve done so, login to the VPN control panel and download our software. If you need help with our software, see this article: Pro VPN Client
1. Create an account here: http://www.hidemyass.com/vpn/ Select a username, enter your email address, and choose a password. Then click on “Continue“.
2. You will be automatically logged into the VPN control panel with your newly created account. If you don’t, login here: http://www.hidemyass.com/vpn/ (alternative URL: http://www.securenetconnection.com)
You now see the payment page, where you need to select
- A payment plan (1 month / 6 months / 12 months)
- A payment method:
- Credit card (via 2checkout)
- Paypal (via 2checkout)
- Google Checkout (credit+debit cards)
- Liberty Reserve
- Bank & wire transfer
- A recurring status (=if you want your subscription to renew automatically when it’s about to expire)
Once you’ve selected all this, click on “Checkout” below.
What comes next, depends on what payment processor you chose. Usually you need to select your country and currency, then enter your billing details. Once you’ve sent your payment, it will be reviewed and processed by the payment processor. Please don’t wonder – should you login to the VPN control panel @ http://www.hidemyass.com/vpn/ BEFORE your payment has been finished getting processed by the payment processor, you’ll only see the payment page (screenshot above). Once your payment has been received by us, you’ll now see the VPN control panel when logging in. It looks like this:
Paying with GoogleCheckout
If you wish to select “Google Checkout” as your payment processor, choose
Now click Checkout You’ll be redirected to the payment page, which looks like this -> You then need to login with your Google account. Enter the email address that is linked to your Google Account, and your password. Then click “Sign In”.
On this page you need to enter
- your location (country)
- credit card number
- expiration date
- cardholder name
- billing address
- postal code
- phone number
Once done so, check all entered details once again to make sure they’re correct. Note that all entered personal details must fit exactly to what your credit card is registered to. Otherwise GoogleCheckout might decline and refund the payment for security reasons. Now click on “Agree and Continue”
This is the final order page. You can now check a last time if you selected the right package (1 / 12 months) You should uncheck “Send me Google Checkout special offers“, check “Keep my email address confidential” and check “I want to receive promotional emails from Hide My Ass!” Click “Place your order now“. That’s all!
Paying via credit card or Paypal – using 2checkout
If you wish to pay via credit card or Paypal, you can use 2checkout (2CO) as your payment processor. For credit card payments via 2checkout, select:
For Paypal payments via 2checkout, select PayPal
You will be redirected to the 2checkout website. On the first page, select your currency and country at the top right. (see screenshot) Then click on “Continue Checkout“
On this page, enter your personal details. Note that all personal details stay within the payment processor,they’re not saved anywhere on HMA’s side. Attention: All entered personal details must fit to your Paypal account, including your Email-Address. Otherwise the payment will get declined by 2checkout. Once finished, click on “Continue Checkout“.
Now you’ll be able to choose between a) paying with your Paypal accounts balance b) paying via credit card (MasterCard, Visa, Discover, DinersClub, etc…) This page also summarizes all info related to the order, so make sure everything is correct before you’re going on. Now click on “Continue Checkout“, and you’ll be forwarded to the Paypal website.
Last step. Enter your Paypal email address and password to login at Paypal. You’ll be asked for a last confirmation, then the payment will be sent. That’s all.
Paying with AlertPay
When selecting AlertPay as your payment processor, note that you need an AlertPay account. You can create one here: https://www.alertpay.com/signup/signup.aspx To place your order via Alertpay, select Alertpay and click Checkout You’ll be redirected to the AlertPay payment page.
You can see the amount to send and the subscription package (1/6/12 months) you selected. Enter the email address that is linked to your AlertPay account, and your password. Click Login.
On this final payment page you just need to enter your “Transaction PIN“. Shipping address does not matter, since the VPN does not get send, it’s an online product Click “Confirm and proceed“. Then your payment has been sent. You’ll see a notification windows. That’s all
Paying with LibertyReserve
When selecting LibertyReserve as your payment processor, note that you need to have an account with them.
If you don’t have one yet, create it here: https://www.libertyreserve.com/en/registration To pay via LibertyReserve, select Liberty Reserve and click Checkout
ATTENTION: Please make sure to place your order after logging into the VPN control panel @ http://www.hidemyass.com/vpn/
and selecting LibertyReserve as your payment processor.
We will not accept payments made without our system (manually sent payments).
On this first payment page, you can check where the payment is going to (U7253171 (hidemyass)), and the amount to pay. If that is correct, click “Login“.
On this second payment page, you need to enter your LibertyReserve account login info. First enter your account number (starting with an “U“, like “U75938562“), then your password. Below you need to enter the captcha code (0982 in this example). Verify that everything has been entered correctly and click “Next“. You are now seeing your “welcome message” that you need to confirm; check the checkbox and click continue.
On step number 3, you can see your account balance in USD / EUR / GoldGrams. Now you need to choose how you want to login. In this example, we choose to login with our “Login PIN” (usually 5 digits). Enter that login pin on the next page and click “Continue“.
We’re almost done. This is now the step where you need to select your currency and enter your “Master Key” (usually 3 digits). Do so, then click “Preview“. Then you should select “additional transfer info“, meaning that LR wants to know the reason of your payment. Since they don’t need to know, select “other“, or anything you like. Click “Preview” again.
This is the final, last page. You just need to check if everything is correct, e.g.
- payment destination
- payment purpose
- private payment (yes/no)
If everything is OK, click “Confirm” and your payment has been sent. That’s all!
Paying with bank & wire transfer
If you wish to pay via bank/wire transfer, select Bank & Wire Transfer and then click Checkout
You will be redirected to a website displaying our UK bank details including IBAN, BIC/SWIFT for international transactions.
Please make sure to use your VPN account username as payment reference, otherwise we can not relate the payment to your account
which will result in a delay of your account activation/subscription extension. If you have any questions or forgot to include your username in the reference, please contact us @ firstname.lastname@example.org
and let us know your username, the reference you’ve used, and your billing name. Please allow up to 5 working days for the payment to be received.
Read more: Hide My Ass VPN